The Health and Human Services (HHS) Administration for Children and Families Center of Excellence (ACF/COE) is the largest enterprise-wide grants management system in the Federal government. While there is a standard flow to the grants lifecycle, each organization has its own unique needs and ways of documenting and tracking grants and the programs they fund. The GrantSolutions technology is built to be flexible to meet these needs. The Dovel team works with partners to learn their business processes and then provides a “fit gap” assessment of where there are differences between the software workflow and their workflow. The team works together to bridge these gaps to ensure the partner is benefiting from the best practices learned from integrating 20+ grants processes into the platform. Any changes to workflow are rolled out to partner staff with care and communication while new (potential) functionalities are noted for future technology releases.