The Food and Drug Administration’s (FDA) Emergency Operations Network Incident Management System (EON IMS) is one of the agency’s most visible systems. The system captures information related to FDA-regulated products that are, or may be responsible for causing injury, illness, or adverse events.

Dovel has been working on the management and updates of this system for over 10 years. While managing the program and system enhancements, our team has implemented many innovative solutions for the program, including a transition to iterative development process aligned with the FDA’s standard software development lifecycle in 2011.