Dovel Quality Initiative
Dovel has been at the forefront of implementing information technology systems for the United States Government for more than 11 years. Periodically, we take stock of our performance as part of our Dovel World Class Quality Initiative and we compare results to previous years. As part of our commitment to continual improvement, we analyze our past performance focusing on key quality metrics from software deliveries between 2008 and 2016. The report of Dovel’s achievements in 2016 is available here. This report serves as the benchmark for future goals.
Highlights of the 2016 findings showed we remain best in class in terms of our defect potentials and our defect removal efficiency. Low defect potentials and high defect removal efficiency rates are substantially beneficial to our clients. Defects are a major contributor to schedule slippage and, therefore, a major contributor to the total cost of ownership of IT systems.
Read more in the full report.