Leveraging SOA for Strategic Value Creation
Florida Community College Jacksonville (FCCJ) is in the competitive and highly commoditized two-year community college industry. To rise above the fray, FCCJ has looked to their information technology (IT) department to help them build competitive differentiation in this market. In furtherance of this aim, FCCJ is instituting Service-Oriented Architecture (SOA) in a three-phase initiative that currently automates several key business processes, and will eventually lead to a virtual environment for students, employees, and other users at the college. FCCJ is a long-term customer of Software AG, and Software AG’s products and professional services have been crucial in FCCJ’s success with SOA up to this point.
Their SOA initiative is so successful so far, in fact, that they must manage the demand for additional Service-oriented applications from across the college, and their expanded capabilities have led to increased opportunities with channel customers who wish to leverage FCCJ’s IT capabilities for their own customers. As a result, SOA has led to strategic value creation for FCCJ’s core business.