The SOA Management Landscape

As organizations progress with their Service-Oriented Architecture (SOA) initiatives, they soon realize that implementing SOA is a broader endeavor than simply creating Web Services interfaces. As SOA implementations mature, companies find that Service-oriented best practices apply to not only how business leverages IT to meet its goals, but also how IT itself operates. As a result, managing a SOA implementation becomes a mult-faceted task, as the IT services and business services that IT Service Management and Business Service Management deal with, respectively, come under the purview of SOA management. Understanding the notion of “service” in this broader context, as well as the role of management within the context of SOA, are critical skills for Enterprise Architects, network operations personnel, and others within the organization responsible for the success of their SOA initiatives, and the benefits the business receives from their IT investments.

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