Many of the documents of value created within an organization come from those that work directly with customers or end users. These non-technical document authors prefer to use common word processing tools to meet their needs, but they lose many of the features and capabilities that XML can offer organizations. Thus, the challenge is allowing users to create documents that take advantage of XML without requiring them to use a new, unfamiliar tool set. HyperVision has created the WorX suite of products to meet the need of document authors to create XML-enabled documents within the Microsoft Word environment. The system enables Word users to create XML documents by automating text markup and guiding markup decisions, making suggestions based on context.