ZapNote: Symantec
For many software vendors, Web Service-enabling their product line is a daunting task. For such companies, Web Services represent more than simplified integration; they often represent a new approach to building and delivering software. Symantec, on the other hand, considers moving to Web Services a straightforward evolutionary product development step. The difference? Symantec has been delivering software as an automatic service for years, under their LiveUpdate brand. For Symantec, Web Services provide them an open standards-based approach to providing customer value following a business model they have already perfected.